Shipping policy

Shipping Policy

 

We are committed to providing you with fast and reliable shipping services, ensuring your desired products arrive safely.

 

Origin and Logistics

  • Shipping Origin: All orders will be shipped from one of our three major US-based warehouses, strategically chosen based on your delivery address for proximity.

  • Partner Carriers: We primarily partner with USPS (United States Postal Service) and DHL to ensure efficient package tracking and delivery.

 

Order Processing Time

  • Processing Time: Once your order is confirmed, we typically process and ship it within 1-2 business days. Please note that orders placed on weekends and holidays may experience slight delays.

  • Shipping Notification: As soon as your order ships, you will receive an email notification containing your tracking number.

 

Delivery Times 

  • Shipping Destinations: Currently, we only offer shipping within the United States.

  • Shipping Options:

    • Standard Shipping: Estimated delivery within 5-9 business days.

    • Expedited Shipping: Estimated delivery within 3-7 business days.

 

Order Tracking

You can track your package status on the respective carrier's official website using the tracking number provided in your shipping notification email.

 

Receiving Your Order

  • Please ensure your shipping address is accurate and that someone will be available to receive the package.

  • Upon receiving your package, carefully inspect the outer packaging for any signs of damage. If there is significant damage, please take photos and contact us immediately.

 

Contact Us

If you have any questions regarding our shipping policy, please feel free to contact our customer service team at support(at)cloudmadescleaner.com.